Frédéric Aunis

Tag - Intercultural

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2020, ENTREPRENEURS ARE PREPARING FOR MAJOR CHANGES IN HUMAN RESSOURCES STRATEGY

Growth comes from a Client Centric approach of innovation and organisational development. Growth will also come from ajusting the educational investments on generations. In a highly competitive and changing world the HR issues for managers lie in their capacity to create dynamic conditions to withhold the skills and operational expertise of the "Seniors" and lever on the new skills and potentials of the "X-Y-Z" generation.

Why?

Because in the next 10 years many of the "babyboomers" will have reached the age of 60 with a life experience in their field but very often a complicated relation with technology and the working organisation that goes with it. Human relations will be at the heart of the transformation with the necessity to favor mobility, creativity and flexibility of the mindsets.

Why?

Because in the next 10 years the new generations arriving on the workplace will bring new behaviors and reactions to work and management authority. The "Y" generation is most certainly the first generation to be looked at with so much care by sociologists and HR manager not to say top managers.The shortcut is to combine this new generation with the internet revolution, because it is this generation that was born with it. But is the shortcut enough when we look at the other components of this generation: the relation to the family in a society where divorce has spread, the relation to the world where the Western Culture is being challenged by the irising influence of China and India...

In our societies, whatever the size of the organisation, small or large, the sociological components of generations have become as complex as the cultural components of a given country or community.

Facing this complexity, managers in all fields face a unique and amazing human challenge: to create winning teams that surf on cultural and generational dynamics.

It is definitely a challenge for "HR" strategies as well as for the educational strategies and investments of each and every organisation in every field of activity. And it is not just about encapsulating the know-how of the seniors on a web to transmit it to new generations, it is about making generations dream, work and live together in operational teams.

I remember being taught that, at the age of 30, an individual was a "produit fini" (the French expression for manufactured good but with the meaning of completed and therefore difficult to modify in any substantial way!!). My operational experience as General Manager or Sales Manager in France, Ireland, Brazil and Turkey have proven to me that in a way it is true but that with strategic anticipation and commitment it is definitely possible.

The challenge is a human value and ressources challenge and not only a technical and organizational one

MINDMAPPING TO CREATE, EXPLORE, SHARE

You want to generate a maximum of creative, efficient ideas on a project, on business trends and crisis issues: Mindmapping is for you.
You want to connect a group or team to a management issue and share the different points of view: again Mindmapping can be for you. 
You want to brainstorm and grasp the ideas of every participant, but visualise the common ground of understanding: Mindmapping is for you.


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I discovered Mindmapping in 1994 by reading "Dessinez-moi l'Intelligence"(Mind Mapping) by Tony Buzan, the creator of the method. Using it ever since in so many way, I found it particularly "amasing" in intercultural situations. I remember the first time I met a group of Indian Entrepreneurs and I had to share with them World Business Trends that could affect their business in India. I felt unconfortable delivering just a message coming from outside...so I decided to start my conference by a short mindmapping session and asked all participants to draw a circle and write down "business trend" in the middle of the circle. I gave them one minute to concentrate and to ask themselves what were the Trends that, they thought, were going to impact their business in the next 18 months. After a few minutes I stopped the exercise and ask them to draw, by teams of 8, a Mindmap the size of a paperboard and to transfer the exact words that each one had noted on his or her individual mindmap. It was then easy for me to drebrief the findings of each group, to organise them in common grounds and differences but more so to link them to my conference. I must say I was once again amazed by the result: at the end of the conference the echo was that the conference had hit the right topics, that I had a clear understanding of their preoccupations, and that the ideas that had emerged were operational.
There are many books by Tony Buzan around mindmapping and its various impacts on enhancing your memorisation skills, on speed reading and of course creativity and decision making, and what I discovered and adopted spontaneously, are the mindmapping softwares (www.imindmap.com, www.mmdfrance.fr), that enable me today to generate ideas and export them directly into Word or Powerpoint files...
Do you use mindmapping ? Yes ? Tell us about it here

BUSINESS INTERCULTURAL PERFORMANCE in BUCHAREST Act 1: Setting up the Stage

Moving business is about moving poeple, opening their eyes on other experiences to capture useful secrets from successful Entrepreneurs. It is about moving successful Entrepreneurs to make them present their success, their business processes in an open and creative way.

So here we are, the Yannick Kraemer Group, developing  70 hairdessing salons in France, China, Turkey, represented by Yannick the CEO, Thierry, Laure, Jean Luc, Yagmur,
Patrice Kucharz the "psy" and myself...

Today is setting-up the stage, casting the models, rehearsing the improvisation to get the momentum and evacuate the stress. None of the team members have ever performed an improvisation on Quality Service Rules in a Salon (could have been any retail shop). None are real actors although every day at the salon they perform with clients in front of other clients, in front of mirrors

Never before the team has performed as a team: from China are meeting the others for the first time

The pressure is rising, the client L'Oréal is demanding,

Business Secrets in Bucharest: Coaching meets Improvisation Technics

D-day minus 3 days, there I am coaching 5 hairdressers and managers...

We are all focusing on our target: performing a genuine Improvisation to deliver the Secrets of Quality Standards in a Retail Shop in the Luis Kraemer group, an Hairdressing Group that has created human links between France, China, Turkey, Canada...

The "Stage", the L'Oréal Academy in Bucharest...The audience, Romanian hairdressing Entrepreneurs.

Getting the message through, not using classical Conference methods is going to be the key...Getting a "troop" of salon managers to perform on stage and respect the frame, the goal of the presentation... It's all about:

  • What do we want the audience to understand? to remember? to talk back in their businesses?
  • How to get to that goal? How to build the group performance?
  • How to put each member of the team in a winning mood to perform a role?

Easy? Not easy

The funny feeling about it is that each one is already performing a genuine role in the real life, in the salon, with a very demanding audience the clients that pinpoint all the errors of casting and work performance in the place.

The tension is rising as we get closer to taking off for Bucharest...Last rehearsal on Sunday: smiles, eye contact, encouragements... we are on our way for an intercultural experience that motivates each and everyone of us.

To be followed

BRIAN from SOWETO, GROWING BUSINESS & WEALTH

Brian, 31 years of age, established in Soweto, South Africa, has all the ingredients of a successful neo-entrepreneur.



Brian has a Brand, Afro Nubian, with a clam -"Where African Beauty Meets". Amasingly, there is space for clients to bring friends and chat while having there hair done, a must for the "Black Diamond" community.
Brian has implemented the first Credit Card device and offers TV entertainment on a plasma screen. The must for him is to be Sponsor of the "Soweto TV".

And Brian has a Loyalty System for clients: "...be a member of our Clan..."












Brian is already a Successful Entrepreneur, driving a BMW 318 and opening his second salon.
"He man, I am developing my own Brand of Afro-nubian products to get even stronger on my territory
."


 

"HE MAN! You know, a man without a vision is a man without a purpose”


Nothing more relevant than a field visit that make you do unexpected encounter.

There we were visiting hair salons in a township of “Joburg” (Johannesburg, South Africa), and stopping at Thembo’s Thembo, a genuine new entrepreneur.
Thembo, very proud of his wall of diplomas, is even more proud of " HIS Creation”: a software he developed with a friend, and that includes a basic “e-learning” to develop skill on afro style cuts, straightenings and ….

More entrepreneur, Thembo is eager to have the software commercialised to the salon market through his supplyer’s sales network, wow…“You got to sell my new salon software, it has learning inside Man”

He finished the interview with an amazing statement: “You know Man, a man without a vision is a man without a purpose”