Frédéric Aunis

Tag - Team Dynamics

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2020, ENTREPRENEURS ARE PREPARING FOR MAJOR CHANGES IN HUMAN RESSOURCES STRATEGY

Growth comes from a Client Centric approach of innovation and organisational development. Growth will also come from ajusting the educational investments on generations. In a highly competitive and changing world the HR issues for managers lie in their capacity to create dynamic conditions to withhold the skills and operational expertise of the "Seniors" and lever on the new skills and potentials of the "X-Y-Z" generation.

Why?

Because in the next 10 years many of the "babyboomers" will have reached the age of 60 with a life experience in their field but very often a complicated relation with technology and the working organisation that goes with it. Human relations will be at the heart of the transformation with the necessity to favor mobility, creativity and flexibility of the mindsets.

Why?

Because in the next 10 years the new generations arriving on the workplace will bring new behaviors and reactions to work and management authority. The "Y" generation is most certainly the first generation to be looked at with so much care by sociologists and HR manager not to say top managers.The shortcut is to combine this new generation with the internet revolution, because it is this generation that was born with it. But is the shortcut enough when we look at the other components of this generation: the relation to the family in a society where divorce has spread, the relation to the world where the Western Culture is being challenged by the irising influence of China and India...

In our societies, whatever the size of the organisation, small or large, the sociological components of generations have become as complex as the cultural components of a given country or community.

Facing this complexity, managers in all fields face a unique and amazing human challenge: to create winning teams that surf on cultural and generational dynamics.

It is definitely a challenge for "HR" strategies as well as for the educational strategies and investments of each and every organisation in every field of activity. And it is not just about encapsulating the know-how of the seniors on a web to transmit it to new generations, it is about making generations dream, work and live together in operational teams.

I remember being taught that, at the age of 30, an individual was a "produit fini" (the French expression for manufactured good but with the meaning of completed and therefore difficult to modify in any substantial way!!). My operational experience as General Manager or Sales Manager in France, Ireland, Brazil and Turkey have proven to me that in a way it is true but that with strategic anticipation and commitment it is definitely possible.

The challenge is a human value and ressources challenge and not only a technical and organizational one

BUSINESS INTERCULTURAL PERFORMANCE in BUCHAREST Act 1: Setting up the Stage

Moving business is about moving poeple, opening their eyes on other experiences to capture useful secrets from successful Entrepreneurs. It is about moving successful Entrepreneurs to make them present their success, their business processes in an open and creative way.

So here we are, the Yannick Kraemer Group, developing  70 hairdessing salons in France, China, Turkey, represented by Yannick the CEO, Thierry, Laure, Jean Luc, Yagmur,
Patrice Kucharz the "psy" and myself...

Today is setting-up the stage, casting the models, rehearsing the improvisation to get the momentum and evacuate the stress. None of the team members have ever performed an improvisation on Quality Service Rules in a Salon (could have been any retail shop). None are real actors although every day at the salon they perform with clients in front of other clients, in front of mirrors

Never before the team has performed as a team: from China are meeting the others for the first time

The pressure is rising, the client L'Oréal is demanding,

Business Secrets in Bucharest: Coaching meets Improvisation Technics

D-day minus 3 days, there I am coaching 5 hairdressers and managers...

We are all focusing on our target: performing a genuine Improvisation to deliver the Secrets of Quality Standards in a Retail Shop in the Luis Kraemer group, an Hairdressing Group that has created human links between France, China, Turkey, Canada...

The "Stage", the L'Oréal Academy in Bucharest...The audience, Romanian hairdressing Entrepreneurs.

Getting the message through, not using classical Conference methods is going to be the key...Getting a "troop" of salon managers to perform on stage and respect the frame, the goal of the presentation... It's all about:

  • What do we want the audience to understand? to remember? to talk back in their businesses?
  • How to get to that goal? How to build the group performance?
  • How to put each member of the team in a winning mood to perform a role?

Easy? Not easy

The funny feeling about it is that each one is already performing a genuine role in the real life, in the salon, with a very demanding audience the clients that pinpoint all the errors of casting and work performance in the place.

The tension is rising as we get closer to taking off for Bucharest...Last rehearsal on Sunday: smiles, eye contact, encouragements... we are on our way for an intercultural experience that motivates each and everyone of us.

To be followed